Sales Operations Apprentice na SoftwareOne

Presencial - Belo Horizonte, Brazil

We’re looking for motivated and detail-oriented students to join our Sales Operations team as an apprentice. This is a great opportunity to gain hands-on experience in a fast-paced, collaborative environment while learning about presales processes, client engagement, and operational excellence. If you're passionate about developing your professional skills in areas like commercial proposals, customer support, and internal coordination — we encourage you to apply! As a Sales Operations Apprentice, you will work closely with the Presales and Operations Manager, supporting both internal teams and external clients across a range of responsibilities.

Salário

null 1.23 - 1.23/mês

Requisitos

Educação

Student in Computer Science, Data Science, Statistics, Finance, Business Administration, or related fields.
Students should make sure they have more than 6 months left for graduation, so there is enough time to complete a full practice (less than 6 months of practice is not allowed)

Experiência

Desired experience in customer service.

Habilidades

Behavioral skills.
General understanding of technological solutions.

Idiomas

Proficiency in English (intermediate-advanced conversational level).
Spanish is helpful but not required.

Responsabilidades

Assist in preparing commercial proposals for software licensing.
Update and distribute monthly price lists from multiple vendors.
Support incentive calculations for manufacturer-specific promotions.
Facilitate smooth communication between internal teams and the Account Manager.
Help coordinate client communications regarding operational activities (e.g., onboarding, true-up, order reconciliation).
Research and manage client records, contracts, and document history.
Maintain and update customer information in the ERP system.
Monitor and support credit analysis and payment condition reviews.
Prepare and send sales documentation, such as Sales Orders and Invoices.
Provide onboarding and post-sales assistance to customers.
Coordinate the completion and delivery of contracts to clients.
Ensure service quality through support to the Global Service Delivery Center.
Contribute to correction processes, re-billings, and contract renewals.

Tecnologias

ERP systems

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