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Project Manager na Acolad

Remoto - Remote

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Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, Livewords, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists. At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed. Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand. We are currently looking for Project Managers and Senior Project Managers. As a Project Manager, you will be responsible for the entire life-cycle of big or complex language services projects in your portfolio, with the ultimate goal of delivering the product to the customer. These positions are fully remote at this time and require that you have reliable internet connection. Please submit your applications in English. This is a part time position and a typical work week would be somewhere between 20-30 hours but will very based on the company need.

Salary

A partir de USD 11/hour

Requirements

Education

  • High School Diploma
  • University Degree

Experience

  • 1-2 years of experience coordinating projects within the language services industry

Skills

  • Excellent team working and communication skills
  • Experience with CAT Tools is required
  • Very good analytical and organizational skills
  • Resilient in stressful situations
  • Good knowledge of commonly used computer desktop applications and services (e.g MS Office)

Languages

  • English (fluent)

Responsibilities

  • Manage common and complex customer requirements (engagement and service setup, process improvement and optimization).
  • Lead end-to-end localization projects, collaborating with various stakeholders to deliver high-quality translations on time and within budget, while monitoring profit margins.
  • Ensure linguistic material, such as TMs, glossaries, style guides, are consistently updated and delivered per SLA's.
  • Implement and maintain quality assurance processes and continually improve localization processes for increased efficiency.
  • Responsible for customer feedback, entry of CAPA's and completion of investigations.
  • Owns collaboration with RM, linguists, technical leads on resourcing and query management
  • Manage client relationships including mid-to upper level operational contacts; own customer satisfaction.
  • Participate in quality audits, recognize opportunities for improvement and implement the changes as needed.

Technologies

CAT ToolsMS Office

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