SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. The company seeks a Client Account Manager for SMB to own a portfolio of small- and medium-sized advertisers, acting as a trusted advisor and driving measurable growth through campaign management and strategic relationship-building.
Client Account Manager- SMB at xAI
On-site - New York, New York
More jobs at xAIRequirements
Skills
- Bachelor’s degree or equivalent practical experience
- 2–3+ years in digital advertising, sales, marketing, media account management, or consulting (agency or client-side)
- Proven ability to build and grow client relationships, manage multiple accounts, and navigate competing priorities
- Experience translating marketing objectives into campaigns, then optimizing them using performance data
- Strong written and verbal communication and presentation skills; comfort speaking with business owners and marketing leads
- Demonstrated ownership, attention to detail, and ability to work independently in a small, high-pace team
- Solid understanding of the digital advertising landscape and competitive platforms
- Direct experience managing SMB or mid-market advertisers and hitting growth or revenue targets
- Familiarity with social/platform advertising products (X Ads a plus) and how they fit into a broader media mix
- Ability to use data and questioning to uncover insights, handle objections, and build compelling recommendations
- Experience mentoring or onboarding others in a growth-stage environment
- Passion for X’s mission around free speech and open public conversation, plus comfort in a dynamic, high-ownership culture
Responsibilities
- Own a portfolio of SMB advertisers: understand growth drivers, identify opportunities and risks, and build plans that help clients meet or exceed their goals
- Consult clients and agencies on X advertising products, campaign setup, targeting, creative, and measurement; educate them on best practices so they can succeed independently and with our support
- Execute, optimize, and analyze campaigns using internal tools and dashboards; turn performance data into clear recommendations and adjustments
- Conduct outreach and regular business reviews to strengthen relationships, surface new opportunities, and improve results
- Identify key stakeholders at each account and help shape their digital marketing plans around X
- Resolve campaign and operational issues quickly; flag process gaps and feed insights back to product and tools teams
- Support contract, renewal, billing, and collections processes in partnership with Sales Finance
- Collaborate with the broader sales team to align on priorities, share learnings, and deliver a consistent client experience
- Mentor newer teammates as the team scales
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