Data Center Operations Technician at SpaceXAI

On-site - Memphis, TN; Southaven, MS

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SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. The role involves maintaining server and network infrastructure, ensuring key metrics like MTTD and MTTR, and working on-site during emergencies.

Requirements

Skills

  • High school diploma or equivalency certificate
  • 2+ years of experience working with server, storage, compute, and network hardware
  • 2+ years of experience troubleshooting and repairing servers and networking infrastructure
  • 2+ years of experience in inventory management, ordering, receiving, and shipping server and network equipment
  • Physical ability to lift up to 35lbs unassisted
  • Physical ability to work at elevated heights up to 50 feet with appropriate safety gear
  • Physical ability to work in an environment with noise exposure
  • Availability to work evenings and weekends

Responsibilities

  • Report to the job site during initial construction and report back to the engineering team as required.
  • Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence.
  • Rack and stack data center network equipment.
  • Maintain warehouse inventory and asset management using our internal application.
  • Label and troubleshoot fiber/optics cables.
  • Power supply cabling, installation, troubleshooting and repair.
  • Installation of racks, servers and switches; staging racks, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
  • Manage response and resolution of data center operations tickets used cross-functionally within SpaceXAI via Jira.
  • Create and maintain documentation of tasks and standard operating procedures.
  • Receipt and decommissioning of data center hardware.
  • Vendor returns for infrastructure under and out of warranty.
  • Manage spare parts inventory within the data center.
  • Define, design, and implement network layouts and solutions within our data centers.

Technologies

LinuxBashScriptingOracleStructured Cabling Copper/FiberPower and Cooling concepts in data centersJira

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