Anthropic is seeking an experienced Operations Manager to lead Product Program Management. The role involves setting team priorities, partnering with cross‑functional teams, hiring and developing managers, building a program management bench, defining metrics, and coaching staff. The position is hybrid, located in San Francisco or New York City, with full‑time employment and an annual salary of $365,000 USD.
Manager, Product Program Management at Anthropic
Hybrid - San Francisco, CA; New York City, NY
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From USD 365,000
Requirements
Skills
- 12+ years of experience in program management, business operations, or a related field, ideally at a high-growth technology company
- 5+ years of people management experience, including managing managers
- Track record of building programs from 0 to 1 and scaling them into durable operations
- Experience with commercial launches, billing and pricing operations, or marketplace and developer platform operations
- Strong judgment and execution on prioritization
- Experience partnering with engineering teams to replace manual operational work with tooling and automation
- Excellent cross‑functional influence with stakeholders who don’t report to you, including executives
- Clear, concise written communication
- Comfort with ambiguity and a bias toward action in a fast‑moving environment
- Excitement about building the operational backbone that lets Anthropic’s products launch and scale safely
- Bachelor’s degree or an equivalent combination of education, training, and/or experience
Responsibilities
- Set the team's charter and priorities
- Build strong partnerships with teams across Product, Engineering, GTM, Finance, and Legal
- Hire, lead, and develop a high‑performing organization of managers and program managers
- Build a small generalist program management team that incubates new cross‑functional programs
- Define success metrics for each program and report on them through regular business reviews
- Provide thoughtful coaching and feedback to direct reports and partner on their career development
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