Staff Software Engineer, AI Reliability at Anthropic

Hybrid - San Francisco, CA; New York City, NY; Seattle, WA

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This role is part of Anthropic's AI Reliability Engineering team, focusing on improving reliability across serving paths for Claude. The Staff Software Engineer will develop service level objectives, design monitoring and observability systems, build high‑availability serving infrastructure, lead incident response, and support safeguard model serving, while collaborating across the organization to ensure robust, safe AI services.

Salary

USD 325,000 - 485,000

Responsibilities

  • Develop appropriate Service Level Objectives for large language model serving systems, balancing availability and latency with development velocity
  • Design and implement monitoring and observability systems across the token path
  • Assist in the design and implementation of high-availability serving infrastructure across multiple regions and cloud provider
  • Lead incident response for critical AI services, ensuring rapid recovery, thorough incident reviews, and systematic improvements
  • Support the reliability of safeguard model serving – critical for both site reliability and Anthropic's safety commitments

Technologies

SDKAPI layersServing infrastructureAcceleratorsMonitoring and observability toolsHigh-availability serving infrastructureCloud provider servicesGPU/TPU/Trainium hardware

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