Strategy & Operations - Frontier at Anthropic

Hybrid - San Francisco, CA, United States

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The GTM Strategy & Operations, Frontier team coordinates how Anthropic's research reaches the market, overseeing model launches, capacity allocation, and translating field learnings into executive readouts.

Salary

USD 270,000 - 270,000

Requirements

Skills

  • Experience in product operations, PMM operations, release management, management consulting, or GTM strategy & operations
  • Built and run high‑stakes, operations‑heavy programs with many cross‑functional dependencies at a high‑velocity product company
  • Ability to quickly weigh, select, and execute the balance between business, safety, and repeatability considerations
  • Written for and presented to senior executives; ability to produce readouts and hold the room with Product, Research, and Finance counterparts
  • Exceptional analytical skills, rooted in data but with actionable insights; ability to design metrics and reporting that make a program legible
  • Bias toward extreme ownership
  • Bachelor’s degree required
  • Strong analytical foundation: SQL and code‑level data proficiency, sophisticated modeling in Sheets or Excel, experience with BI tools (Looker, BigQuery, or similar)
  • Experience at an AI, developer‑tools, or API‑first company with consumption‑based pricing (ideally with B2B SaaS)
  • Strong familiarity with, or direct experience in, commercial roles (sales, rev ops, product marketing) or product management in addition to operations
  • Familiarity with safety, trust & safety, or security‑review processes in a product context
  • Demonstrated success operating in ambiguity at a company where the product and the operating model are both changing fast

Responsibilities

  • Serve as GTM DRI for product and model launches: own account selection for pre‑launch, coordinate field readiness across scaled pre‑ and post‑sales teams, and run the launch‑week operating room with extreme ownership
  • Synthesize customer adoption signal (usage patterns, migration behavior, qualitative feedback) into actionable reads for executive leadership
  • Design and run the field response loop: capture, triage, and route AE, CS, Applied AI, and customer feedback to teams that can act on it
  • Design and iterate GTM’s NPI methodology across standard releases and managed‑access programs, including operating cadence, roles, and handoffs with field teams, and bar for launch readiness
  • Carry the executive reporting cadence for launches: define what leadership teams see, how often, and how adoption trends are presented early and retrospectively in a continual sprint environment
  • Act as GTM’s primary interface to Product S&O and Research on launch planning, ensuring commercial readiness is sequenced with product/model readiness
  • Collaborate with Sales Strategy & Operations partners, Applied AI, and Customer Success on field execution, ensuring the launch motion lands consistently across segments and regions
  • Partner with Capacity teams on rate limits, provisioning, and capacity planning for account cohorts, assessing capacity‑efficiency opportunity and executing against it
  • Collaborate on protect‑play targeting, sequencing, and post‑launch competitive response when external launches overlap

Technologies

SQLCode‑level data proficiencyGoogle SheetsMicrosoft ExcelBI toolsLookerBigQuery

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