Technical Program Manager, Enterprise Readiness at Anthropic

Hybrid - San Francisco, CA

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Anthropic’s enterprise business is expanding rapidly as enterprises adopt Claude across product surfaces. This senior Technical Program Manager partners with teams that own enterprise foundations, leads the planning and execution rhythm that brings each capability onto every surface, and provides leadership with a coherent view of coverage, gaps, and progress across products.

Salary

USD 365,000 - 435,000

Requirements

Skills

  • 8+ years of technical program management experience, building cross‑functional programs from scratch in ambiguous environments
  • Ability to drive decisions among senior leaders with competing priorities and clearly articulate readiness
  • Experience driving adoption of platform or horizontal capabilities across product teams that do not share a reporting line
  • Understanding of enterprise readiness requirements for regulated industries, including security and compliance frameworks such as SOC 2, ISO 27001, HIPAA, FedRAMP; identity and access controls (SSO, SCIM, RBAC); data governance (retention, residency, customer‑managed keys); audit logging and spend controls
  • Direct experience with regulated customers on security reviews, questionnaires, audit findings, and contract redlines
  • Thriving when the operating model is still being defined and shaping it as part of the job
  • Owned a HIPAA program end‑to‑end at a software company, including BAAs and PHI handling
  • Worked with financial services customers on data retention, residency, encryption requirements, and contractual evidence
  • Ran a design partnership or co‑build with a large enterprise customer
  • Experience using Claude or other LLM tooling to automate program tracking and reporting

Responsibilities

  • Run the planning and operating cadence for the foundational‑capability roadmap across surfaces, establishing clear DRIs, sequencing dependencies, and maintaining a single source of truth on coverage and status for product, engineering, and GTM leadership
  • Drive the highest‑priority foundational capability programs end‑to‑end, from scoping and trade‑off decisions through delivery on every surface
  • Shape the readiness bar for new products and features, determining what each surface must have in place before it reaches enterprise customers and flagging in‑flight features that lack controls
  • Work across teams and directly with customers: partner with sales, customer success, solutions, and support on active deals and escalations, join customer security and compliance reviews, and bring enterprise blockages back to product and engineering
  • Translate customer and regulatory requirements into technical programs, collaborating with legal, compliance, and GTM to prioritize high‑impact enterprise asks and map them to roadmaps with dates

Technologies

SOC 2ISO 27001HIPAAFedRAMPSSOSCIMRBACdata governance (retention, residency, customer‑managed keys)audit loggingspend controlsClaudeother LLM tooling

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