We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization. At VTEX, Solution Architecture is primarily an implementation organization that helps enterprise customers successfully implement and scale complex B2B and B2C commerce operations on the VTEX platform. The role reports directly to the Chief Revenue Officer and will oversee the global SA discipline across North America, Brazil, Latin America, and Europe. You will drive the transformation from a project-based delivery model into a scalable onboarding function, improve implementation outcomes, accelerate Time to Revenue, and elevate the quality and consistency of commerce implementations across the full customer portfolio.
VP, Solution Architecture at VTEX
Hybrid - Manhattan, New York
More jobs at VTEXRequirements
Skills
- 15+ years of experience across Solution Architecture, Professional Services, Enterprise Architecture, digital transformation, or similar customer-facing technical organizations
- Significant leadership experience managing and developing senior technical teams and leaders, ideally across multiple regions, and have already operated successfully in a senior leadership role such as Director, VP, or equivalent
- Strong track record leading organizational transformation and building scalable operating models
- Deep experience with complex enterprise implementations and strong knowledge of architecture, systems integration, APIs, cloud platforms, and modern technology ecosystems
- Demonstrated experience using AI to transform technical organizations, improve efficiency, strengthen solution quality, and accelerate customer outcomes
- Significant experience leading or operating across international markets, with exposure to the United States, Europe, and Latin America
- Strong technical credibility with exceptional executive presence and comfortable handling difficult, high-pressure conversations with CEOs, CIOs, CTOs, Enterprise Architects, and other senior stakeholders
- Strong people leader who can develop leaders and individual contributors, raise the performance bar, build motivation, and create a culture of collaboration and shared accountability
- Experience working with systems integrators and understanding how to influence external delivery ecosystems through standards, enablement, and scalable mechanisms
- Customer-obsessed, commercially minded, pragmatic, and comfortable moving between executive strategy and hands-on operational execution
- Fluent in English, comfortable operating in a global environment, and available for frequent international travel
Responsibilities
- Define and lead the global strategy for Solution Architecture, transforming the function to support implementation and onboarding outcomes across the full customer portfolio
- Own implementation performance, including implementation time, quality of delivery, backlog loss, and their impact on Time to Revenue
- Use AI as a core lever to redesign processes, knowledge-sharing, tooling, and ways of working across the organization
- Build mechanisms, standards, and capabilities that enable customers and systems integrators to implement successfully at scale
- Lead and develop regional SA leaders and individual contributors, and build a high-performing, collaborative global organization that consistently raises its technical and execution standards
- Establish scalable playbooks, architecture standards, operating mechanisms, and best practices that improve consistency and quality across complex commerce implementations
- Serve as a senior executive escalation point for critical implementations, navigating difficult customer situations and high-stakes conversations with senior stakeholders
- Build trusted relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior customer leaders, representing VTEX with credibility in both strategic and deeply technical discussions
- Partner closely with Product, Engineering, Customer Success, Sales, and other functions to improve the end-to-end onboarding experience and customer outcomes
Technologies
VTEX platformAIcloud platformsAPIscomposable commerceMACH architecture
See if your resume is ready for this job
See how our AI can optimize your resume and improve your chances for this role.