As a Business Systems Analyst on Anthropic's BizTech team, you will bridge the gap between business needs and technical solutions, translating complex requirements into technical specifications and architectural decisions. You will collaborate with stakeholders across the organization, configure and customize business systems, evaluate vendors, maintain documentation, and lead knowledge‑management initiatives to support operational excellence.
Business Systems Analyst en Anthropic
Híbrido - London, UK
Más vacantes en AnthropicSalary
GBP 130,000 - 165,000
Requirements
Skills
- 5+ years of experience as a Business Systems Analyst or similar role in a technology-focused environment
- Strong analytical and problem-solving skills with the ability to break down complex business processes
- Experience with systems configuration and customization across various business applications
- Skilled at requirements gathering and translating business needs into technical specifications
- Excellent at documentation creation and maintenance, with exceptional attention to detail
- Experience managing vendor relationships and evaluating technology solutions
- Effective communication bridging the gap between technical and non-technical stakeholders
- Thrive in a fast-paced environment with changing priorities and requirements
- Experience with API integrations and iPaaS solutions
- Passion for process improvement and automation
- Proactive and self-directed with the ability to manage multiple projects simultaneously
- Care about the societal impacts of your work and are excited about contributing to AI safety
- Experience with enterprise level business systems
- Knowledge of database management and SQL
- Experience with project management methodologies (Agile, Scrum, etc.)
- Certifications in relevant business systems or project management
- Experience with business intelligence and reporting tools
- Experience in high-growth startup environments
- Knowledge of ITIL or other IT service management frameworks
- Experience implementing knowledge management systems or intranets
- Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
- Minimum field of study relevant to the role (demonstrated through coursework, training, or professional experience)
- Visa sponsorship is available
Responsibilities
- Drive end-to-end delivery of technical projects from conception through launch
- Configure and customize business systems to meet specific organizational needs, including user permissions, workflows, and integrations
- Manage technical vendor evaluation for business applications, including contract negotiations, service level agreements, and ongoing vendor performance assessment
- Create and maintain comprehensive system documentation, including process flows, user guides, configuration specifications, and technical documentation
- Lead knowledge management initiatives to ensure institutional knowledge is captured, organized, and accessible to all team members
- Own technical risk assessment and mitigation strategies
- Analyze current business processes and identify opportunities for automation and optimization
- Act as a liaison between technical teams and business users, translating complex technical concepts into user-friendly language
- Conduct system testing, validation, and user acceptance testing for new implementations and updates
- Provide ongoing support and training to end-users across the organization
- Monitor system performance and usage metrics to identify areas for improvement
- Collaborate with cross-functional teams to ensure business systems integrate seamlessly with other platforms
- Stay current with emerging technologies and industry best practices in business systems management
Technologies
API integrationsiPaaS solutionsSQLAgileScrumBusiness intelligence toolsKnowledge management systemsEnterprise business systems
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