Incident Manager - Detection & Response en Anthropic

Híbrido - Zürich, Switzerland

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The Detection & Response (D&R) team protects our systems, users, and data from security threats. We’re looking for a Technical Program Manager to own and grow incident management within D&R. This is a senior specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents. You’ll own our incident response lifecycle, from detection and triage through containment, remediation, and post‑incident review. Some of the highest‑impact work happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working across engineering, security, infrastructure, and product teams so that broad fixes and systemic improvements actually get implemented. Beyond managing incidents, you’ll make sure the organization learns from them and gets better each time.

Requirements

Skills

  • Bachelor’s degree or an equivalent combination of education, training, and/or experience
  • Relevant field of study as demonstrated through coursework, training, or professional experience
  • Senior Technical Program Manager experience
  • Experience managing incident response lifecycle (detection, triage, containment, remediation, post‑incident review)
  • Strong communication and cross‑functional collaboration skills

Responsibilities

  • Own the incident response lifecycle from detection and triage through containment, remediation, and post‑incident review
  • Gather data on incident trends and report patterns and root causes
  • Work across engineering, security, infrastructure, and product teams to implement broad fixes and systemic improvements
  • Ensure the organization learns from incidents and continuously improves

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