IT Support Engineer – Level 2 & 3 Support en Unkown

Híbrido - Dublin, County Dublin, Ireland

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IT Support Engineer – Level 2 & 3 Support role in a leading Financial Services organization located in Dublin, Ireland. The hybrid position involves providing support from Level 1 to Level 4, gaining Level 4 experience, and participating in large-scale migration projects to Azure Cloud. The role requires expertise in Microsoft technologies including Active Directory, Azure, Office365, Salesforce, Intune and a proven record of 3+ years in IT support. The organization offers a competitive salary of €50,000-€55,000 per year plus benefits such as bonus, pension, healthcare, and 25 annual leave days.

Salary

EUR 50,000 - 55,000/year

Requirements

Experience

  • 3+ years of experience as an IT Support Engineer
  • Extensive experience in both Level 2 and 3 Support

Skills

  • Active Directory
  • Azure
  • Office365
  • Salesforce
  • Intune
  • Level 2 and 3 Support
  • Level 4 Support

Responsibilities

  • Provide support for Level 1 to Level 4 queries
  • Gain L4 support experience
  • Participate in large scale migration projects to Azure Cloud
  • Work within a small team (4 others) for support
  • Exposed to technologies such as Azure, Salesforce, Intune

Technologies

AzureSalesforceIntuneActive DirectoryOffice365

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