Partnerships Business Operations Manager en Anthropic

Presencial - San Francisco, CA

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The Partnerships Business Operations Manager at Anthropic leads intake and design of partner operations processes, builds AI automations with Claude, and works cross‑functionally with Finance, RevOps, Sales, Enablement, Product, and Legal to execute partnership strategy. The role serves as the central hub for partner experience, ensuring seamless execution of partnership strategy and continuous improvement through data analysis and process optimization.

Requirements

Skills

  • 4+ years in management consulting or investment banking, ideally paired with 1–3+ years in business operations, partner/channel operations, product operations, or a comparable role at an AI, enterprise software, or technology company
  • Strong project management ability with experience influencing cross-functional operational initiatives
  • Hands‑on experience creating AI workflows with Claude or similar tools, and comfort running and improving them at operational volume
  • Experience with data analysis tools and reporting platforms (e.g., Hex, Looker, or similar)
  • Analytical mindset with the ability to derive actionable insights from complex datasets
  • Experience with deal registration systems, partner relationship management (PRM) platforms, and commission management tools
  • Previous experience at an AI/ML or other fast‑scaling technology company
  • Experience with partner or channel program design, including tiering and program benefits
  • Hands‑on Salesforce experience, including reporting, data imports, and workflow configuration
  • A track record of standing up operational processes, service level agreements, and metrics for continuous improvement

Responsibilities

  • Own intake for new process requests: triage, scope, and prioritize needs across the partner organization and decide what gets built
  • Design new partner operations processes from zero to one: stand up the workflow, documentation, and requirements, and iterate with data
  • Build new AI automations with Claude: create and run Claude‑powered automations and AI workflows across partner operations, taking them from prototype to production and improving them with use
  • Take on special operations projects: join small cross‑functional teams on priority initiatives
  • Run the process and data side of registrations, referrals, incentives, applications, and onboarding, keeping the data decision‑grade
  • Encode program policy in the systems: work with program owners so rules are enforced by systems, and own data hygiene for the partner record of truth
  • Enable partners and internal teams: build the guidance partners, Partner Managers, and Account Executives need for new initiatives
  • Collaborate across go‑to‑market: partner with Sales, Finance, Enablement, Marketing, and Revenue Operations to stay aligned with the business
  • Measure what matters: establish service levels and report on volume, cycle time, and the metrics that show what to fix next

Technologies

ClaudeAI automationsHexLookerSalesforcepartner registration systemspartner relationship management (PRM) platformscommission management tools

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