As a Latam Strategic Client Partner at Uber for Business, you’ll act as a trusted advisor to our Strategic Enterprise customers in Latam and ensure their success and growth. You will help customers achieve business value and get the most out of their investment and drive increased value, retention, customer satisfaction and ultimately expansion. You’ll unlock use cases that will help our customers adopt our platform. At the end of the day, your goal is to retain and grow Strategic Global Accounts to increase annual recurring revenue. In this position, you’ll work closely with current customers and your Account Executives to deeply understand your customers’ unique challenges and goals. You will act as a subject matter expert to consult with clients about the Uber for Business platform to create solutions that will help them reach their goals for their global organization. You will own the day-to-day execution of the client success strategy, identify and build relationships with key influencers and decision makers within the executive teams of our customers, along with internal partners and cross-functional teams to create and present compelling Uber for Business solutions that meet and exceed customer expectations. You’re expected to be flexible and able to work across different time zones. In-office expectations require spending at least half of work time in office unless formally approved to work fully remotely.
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