Here at VTEX we believe high performance is a mountain with no top. Because of that our team is extremely committed to our shared bold future. Our early career programs.
This job posting is closed and no longer accepting applications. You can still analyze your resume against the description below.
Jobs at VTEX at VTEX
Brazil
More jobs at VTEXRequirements
Experience
- Retail
- Marketplace
- Digital Commerce
- Omnichannel
- Customer Success
- Technical Account Management
- Solution Engineering
Skills
- technically proficient
- analytical mindset
- simplifying complex challenges
- proactive
- organized
Languages
- English
- Spanish
Responsibilities
- Drive Product Adoption: Guide clients through configuration, workflows, and integrations to ensure they fully leverage the Weni Platform.
- Technical Enablement: Provide technical support and guidance on platform features, best practices, and optimizations to improve client operations.
- Client Engagement & Expansion: Build strong relationships with clients, including C‑Level executives, to identify growth opportunities, negotiate renewals, and promote upsells.
- Strategic Meetings: Lead sessions with clients to align their goals with Weni’s capabilities, addressing technical and operational challenges.
- Monitor Customer Health: Track engagement, anticipate risks, and proactively implement solutions to maximize value and reduce churn.
- Collaboration with Internal Teams: Work closely with Solution Engineering, Product, and Support teams to resolve issues and ensure a smooth client experience.
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