M365 SharePoint Online Engineer at Kyndryl

Hortolândia, SP

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The role is a project‑based subject‑matter expert focused on M365 SharePoint Online. Responsibilities include leading the implementation and adoption of new SharePoint Online features, developing and maintaining PowerShell scripts and Power Automate flows, designing and managing SharePoint site architecture and governance, monitoring performance and compliance, collaborating with stakeholders, managing migrations and providing tier‑3 support. Additional tasks cover integration with other M365 services, maintaining documentation, conducting training, and overseeing SharePoint Admin Engineering tasks such as site collection management, permissions, content types, automation, monitoring, search, hub sites, retention, customization with SPFx and PnP, and roadmap alignment. The role also involves AI and agent enablement responsibilities like deploying SharePoint Agents, customizing Power Platform Agents, integrating AI assistants in Teams, utilizing Microsoft 365 Copilot and AI Builder, managing .agent files, and leveraging AI for content classification and workflow orchestration. The position is offered by Kyndryl, an IT services company, and emphasizes a growth mindset, customer focus, and inclusivity.

Requirements

Experience

  • Show great experience in SharePoint Online and M365 administration in a multi-GEO enterprise environment.
  • Proven track record of implementing automation using PowerShell and Power Automate.
  • Experience with SharePoint migration tools (e.g., Sharegate, Metalogix, Mover).
  • Familiarity with Microsoft Graph API and REST API for SharePoint.
  • Hands‑on experience with governance and compliance in M365 environments.
  • Strong understanding of Microsoft 365 roadmap and change management processes.
  • Experience working in Agile or DevOps environments.

Skills

  • Site Collection Management
  • Permissions & Security
  • Content Types & Metadata
  • Automation
  • Monitoring & Reporting
  • Search Configuration
  • Hub Sites & Navigation
  • Retention & Compliance
  • Customization with SPFx and PnP
  • Roadmap Alignment
  • Design and deployment of SharePoint Agents
  • Development of Power Platform Agents
  • Integration of AI assistants in Teams
  • Use of Microsoft 365 Copilot and AI Builder
  • Management of .agent files
  • Identification of AI‑driven automation opportunities
  • Implementation of AI‑powered authoring tools
  • Workflow orchestration with Power Automate and AI features
  • Performance monitoring of AI agents
  • Staying current with emerging AI technologies

Certifications

  • Microsoft Certified: SharePoint Administrator Associate
  • Microsoft Certified: Microsoft 365 Certified – Enterprise Administrator Expert
  • Microsoft Certified: Power Platform Fundamentals
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • Microsoft Certified: Teams Administrator Associate

Responsibilities

  • Lead implementation and adoption of new SharePoint Online features from the Microsoft 365 roadmap.
  • Develop and maintain PowerShell scripts and Power Automate flows for SharePoint automation.
  • Design and manage SharePoint Online site architecture, permissions, and governance policies.
  • Monitor and optimize SharePoint Online performance, storage, and compliance configurations.
  • Collaborate with stakeholders to gather requirements and deliver customized SharePoint solutions.
  • Manage SharePoint Online migrations, including content restructuring and metadata enrichment.
  • Provide Tier 3 support for SharePoint Online issues and escalations.
  • Integrate SharePoint with other M365 services (Teams, OneDrive, Viva, etc.).
  • Maintain documentation for SharePoint configurations, automation scripts, and governance models.
  • Conduct training and enablement sessions for business users and site owners.
  • Site Collection Management: Creation, configuration, and lifecycle management including SharePoint Advanced Management.
  • Permissions & Security: Role-based access control, external sharing policies, and auditing.
  • Content Types & Metadata: Custom content types, site columns, and managed metadata.
  • Automation: PowerShell scripting, Power Automate workflows, and API integrations.
  • Monitoring & Reporting: Usage analytics, storage reports, and compliance tracking.
  • Search Configuration: Custom search scopes, refiners, and result sources.
  • Hub Sites & Navigation: Structuring hub sites and global navigation.
  • Retention & Compliance: Implementing retention labels, policies, and eDiscovery.
  • Customization: SPFx (SharePoint Framework), PnP provisioning templates, and branding.
  • Roadmap Alignment: Tracking and implementing new features from Microsoft 365 roadmap.
  • Design, deploy, and manage SharePoint Agents to automate content discovery, streamline workflows, and enhance user productivity across SharePoint sites.
  • Develop and customize Power Platform Agents using Power Virtual Agents and Copilot Studio to support business processes.
  • Integrate AI-powered assistants within SharePoint and Microsoft Teams to provide contextual, real-time responses to user queries.
  • Utilize Microsoft 365 Copilot and AI Builder to automate document processing, metadata extraction, and intelligent content classification.
  • Create and manage .agent files within SharePoint, ensuring proper governance, compliance, and alignment with organizational security policies.
  • Collaborate with stakeholders to identify opportunities for AI-driven automation and agent deployment that improve operational efficiency and reduce manual workload.
  • Implement AI-powered authoring tools to build engaging intranet pages using Copilot, Design Ideas, and flexible layouts that adapt to user needs and branding.
  • Leverage Power Automate and AI features to orchestrate complex workflows, including approvals, notifications, and data enrichment across SharePoint and Power Platform.
  • Monitor and optimize agent performance, ensuring high accuracy, relevance, and user satisfaction through continuous learning and feedback loops.
  • Stay current with emerging AI technologies in the Microsoft ecosystem, including SharePoint Premium, Copilot Studio, and Azure AI integrations.

Technologies

SharePoint OnlineMicrosoft 365PowerShellPower AutomatePower PlatformPower Virtual AgentsCopilot StudioAzure AIAWSAzureMicrosoft Graph APIREST APISharegateMetalogixMoverSPFxPnP provisioning templatesMicrosoft TeamsOneDriveVivaSharePoint FrameworkMicrosoft 365 roadmap

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