Program Manager at Imago

Brasil

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Program Manager role at Imago based in LATAM. The Program Manager leads and oversees projects end-to-end, managing client relationships, supervising teams when assigned, and ensuring the delivery of high-quality results. The PM applies Imago’s three-step approach—diagnosis, co-creation, and implementation—while contributing to organizational learning, business development, and the growth of Imago’s mission.

Key responsibilities:

  • Project Leadership & Execution
  • Business Development & Growth
  • Knowledge Production & Organizational Learning
  • Team & Organizational Support

Key qualifications:

  • Education: Master’s degree preferred; Bachelor’s required in public policy, development studies, economics, business administration, or related field.
  • Experience: 5–8 years of progressively responsible experience in program management, consulting, nonprofit leadership, or related fields.
  • Project Leadership: Proven ability to manage projects end-to-end, including timelines, budgets, risks, and client relationships.
  • Team Management: Experience supervising and mentoring junior staff and coordinating diverse project teams.
  • Skills: Strong facilitation, communication, and analytical skills; ability to produce high-quality reports and presentations.
  • Mindset: Demonstrated proactivity, adaptability, and commitment to delivering high-quality results aligned with organizational mission.
  • Language proficiency: Fluency in English required, Spanish and/or Portuguese is an asset.

Nível de experiência: Pleno-sênior Tipo de emprego: Tempo integral Função: Gestão de projetos e Tecnologia da informação Setores: Gestão de organização sem fins lucrativos

Requirements

Education

  • Bachelor’s degree in public policy, development studies, economics, business administration, or related field
  • Master’s degree

Experience

  • 5–8 years of progressively responsible experience in program management, consulting, nonprofit leadership, or related fields

Skills

  • Strong facilitation, communication, and analytical skills; ability to produce high-quality reports and presentations.

Languages

  • English (fluent)
  • Spanish (asset)
  • Portuguese (asset)

Responsibilities

  • Lead (or support, depending on project structure) the planning, execution, and evaluation of projects across all phases.
  • Ensure smooth, organized, and timely flow of information throughout project implementation.
  • Manage project risks, timelines, milestones, and quality standards.
  • Serve as the primary client relationship manager, ensuring clear communication and effective collaboration.
  • Conduct diagnostic and co-creation processes, including interviews, focus groups, document reviews, and data analysis.
  • Design and facilitate participatory workshops and trainings.
  • Prepare and deliver presentations, reports, case studies, and other client-facing materials.
  • Collaborate on project reports and ensure follow-up on implementation progress.
  • Coordinate assigned team members (SPAs, PAs, Field Coordinators, interns, and external consultants) according to roles and responsibilities.
  • Lead or support proposal preparation, including narrative, financial, and impact reporting.
  • Contribute to the design of new services and the refinement of Imago’s approach.
  • Identify and pursue new opportunities for business development and client engagement.
  • Build understanding of the philanthropic and social impact ecosystem in assigned geographies.
  • Support fundraising efforts, partnership building, and proposal submissions.
  • Contribute to strengthening Imago’s presence and operations in assigned regions.
  • Support and co-author knowledge products such as studies, reports, or learning briefs.
  • Contribute to organizational knowledge management and learning practices.
  • Assist with inputs for board presentations, organizational strategy, and other relevant processes.
  • Supervise, mentor, and provide guidance to junior team members and interns.
  • Support Imago’s fellowship program and the management of interns/fellows as assigned/appropriate.
  • Support project leaders and directors as needed.
  • Assist with virtual or in-person events, internal presentations, and other cross-team initiatives.
  • Carry out other administrative tasks as assigned.

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