Risk&Fraud Analyst at Gravity Interactive

On-site - São Paulo, SP

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This position will be responsible for monitoring, analyzing, and preventing fraudulent activities within online transactions, payments, and in-game purchases. The Risk & Fraud Analyst will collaborate with multiple departments to identify suspicious behavior, minimize chargebacks, and ensure a safe and trustworthy environment for all players. Monitor and analyze payment transactions to detect and prevent fraudulent activity. Investigate suspicious patterns in in-game purchases, account activities, and player behavior. Implement risk management strategies to minimize chargebacks, fraud losses, and abuse of promotions. Create and maintain fraud detection rules, alerts, and workflows. Collaborate with Customer Support, Finance, and Development teams to resolve fraud-related cases. Provide regular reports on fraud metrics, trends, and prevention effectiveness. Stay updated with industry best practices, fraud schemes, and evolving security threats. Recommend improvements to fraud prevention tools, processes, and policies. Assist in compliance with payment regulations and security standards.

Requirements

Experience

  • Prior experience in fraud detection, risk analysis, or payment operations (gaming, fintech, or e-commerce experience is a plus)

Skills

  • Strong analytical and problem-solving skills
  • Familiarity with online payment systems, chargeback processes, and fraud prevention tools
  • Attention to detail with ability to identify suspicious patterns in large datasets
  • Proficiency in Excel and data analysis
  • Excellent communication and teamwork skills
  • Knowledge of online gaming ecosystems and digital goods transactions is highly desirable
  • Familiarity with PC gaming and MMORPGs
  • Positive and professional attitude

Languages

  • Brazilian Portuguese
  • English
  • Korean

Responsibilities

  • Monitor and analyze payment transactions to detect and prevent fraudulent activity.
  • Investigate suspicious patterns in in-game purchases, account activities, and player behavior.
  • Implement risk management strategies to minimize chargebacks, fraud losses, and abuse of promotions.
  • Create and maintain fraud detection rules, alerts, and workflows.
  • Collaborate with Customer Support, Finance, and Development teams to resolve fraud-related cases.
  • Provide regular reports on fraud metrics, trends, and prevention effectiveness.
  • Stay updated with industry best practices, fraud schemes, and evolving security threats.
  • Recommend improvements to fraud prevention tools, processes, and policies.
  • Assist in compliance with payment regulations and security standards.

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