Sales Solution Engineer at VTEX

Hybrid - Manhattan, New York

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As a Solution Engineer at VTEX, you will be a key player in the sales process, working alongside Account Executives to support technical discovery, solution design, and client alignment throughout the pre-sales journey. This role demands a unique blend of technical expertise and business acumen, with strong knowledge of commerce (both B2B and B2C) being essential to succeed. You will engage directly with senior IT and business stakeholders, guiding them through complex digital transformation discussions and crafting tailored, technically feasible solutions that address both strategic goals and operational challenges.

Requirements

Skills

  • 4+ years of experience as a Solutions Engineer
  • deep knowledge in B2B and B2C Commerce
  • experience in pre-selling or selling enterprise SaaS solutions (preferably in the commerce landscape) and technical knowledge for platform and integration models via API
  • fluent in English
  • fluency in French, Spanish and/or Portuguese is a plus
  • experience in developing working relationships across all levels of management, internally and externally
  • ability to work multi-functionally with colleagues and managers, internally and externally
  • skill in translating complexity into action plans and communications
  • skill in translating the customers' needs into business and architectural solutions
  • tech & math mindset, providing simple solutions to complex problems
  • strong communication and presentation skills
  • curious, AI-first mindset to help streamline and eliminate processes within the team

Responsibilities

  • demonstrate the VTEX platform and its capabilities
  • respond to RFPs
  • develop technical documentation
  • build proof of concepts (PoCs)
  • lead technical conversations through to contract signature
  • facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation

Technologies

VTEX platformAPI integrationSaaS solutions

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