Growth Account Executive, Startups at Anthropic

Hybrid - New York City, NY; San Francisco, CA

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This role is for a Growth Account Executive focused on startup customers at Anthropic, responsible for managing a portfolio of high‑volume accounts, building scalable engagement models, and driving account expansion. The position blends strong sales fundamentals with a passion for AI, requiring experience in sales or customer success, data‑driven prioritization, and the ability to navigate fast‑changing environments.

Salary

USD 172,300 - 222,800

Requirements

Skills

  • 3+ years of experience in sales, account management, customer success, or related roles
  • Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
  • Strong communication skills with ability to build rapport quickly across various customer personas
  • Analytical mindset with comfort using data to prioritize accounts and identify trends
  • Enthusiasm for emerging technologies and genuine interest in AI
  • "roll up your sleeves" mentality and comfort operating in ambiguous, fast-changing environments
  • Experience with consumption-based or usage-based pricing models
  • Familiarity with technical products, APIs, or developer-focused solutions
  • Experience working with startup customers or in a high-growth startup environment
  • Exposure to AI/ML concepts and applications
  • Bachelor’s degree or an equivalent combination of education, training, and/or experience

Responsibilities

  • Manage a portfolio of 100+ startup accounts, maintaining high retention and identifying expansion opportunities
  • Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
  • Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
  • Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
  • Conduct streamlined account health checks and identify early warning signs of churn risk
  • Partner with customers to understand their business models and product, advising them through their AI transformation, and gathering feedback to inform product development
  • Collaborate with Applied AI and other cross-functional teams to support customer technical needs

Technologies

ClaudeAutomationAIAPIs

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