Communications Lead, Infrastructure and Engineering en Anthropic

Híbrido - New York City, NY; San Francisco, CA; Seattle, WA

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Anthropic, a public benefit corporation focused on building safe AI systems, is seeking a Communications Lead to drive external storytelling around its engineering and infrastructure work, particularly the performance and reliability of Claude. The role involves crafting narratives for developers, customers, and the press; leading coordinated responses to engineering issues; and coaching product and engineering leaders to be effective spokespeople.

Salary

USD 265,000 - 295,000

Requirements

Skills

  • 8–12 years of experience in communications focused on infrastructure, engineering, or technical products
  • Highly online and fluent in where technical conversations happen, from developer forums to X to Hacker News
  • Genuine curiosity about how customers actually experience performance, capacity, and reliability
  • Experience in communications focused on infrastructure, engineering, or technical products
  • Write with discipline and accuracy around complex technical concepts and sensitive topics
  • Bachelor’s degree or equivalent combination of education, training, and experience

Responsibilities

  • Own external communications for Claude’s inference and reliability story across launches, milestones, and steady updates
  • Carry both the high‑altitude narrative for Claude’s engineering work and the technical translation that makes it credible
  • Develop messaging frameworks for technical topics that need to land with developers, customers, and press
  • Lead communications when a technical or engineering issue needs a coordinated cross‑functional response
  • Partner closely with the product organization on decisions that impact users and our brand
  • Coach engineering and product leaders to be effective spokespeople for press, podcasts, panels, and other media
  • Use strong instincts for how messaging will land across audiences and channels, adjusting strategy accordingly

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