Communications Lead, Infrastructure and Engineering at Anthropic

Hybrid - New York City, NY; San Francisco, CA; Seattle, WA

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Anthropic, a public benefit corporation headquartered in San Francisco, is looking for a Communications Lead to drive external storytelling for its engineering and infrastructure work behind Claude. The role involves crafting narratives for Claude's inference, reliability, and engineering, building messaging frameworks, leading communications responses to technical issues, and coaching leaders to be effective spokespeople.

Salary

USD 265,000 - 295,000

Requirements

Skills

  • Have 8–12 years of experience in communications focused on infrastructure, engineering, or technical products
  • Are highly online and fluent in where technical conversations happen, from developer forums to X to Hacker News
  • Are genuinely curious about how customers actually experience performance, capacity, and reliability
  • Have experience in communications focused on infrastructure, engineering, or technical products
  • Write with discipline and accuracy around complex technical concepts and sensitive topics
  • Have a deep understanding of both traditional media channels and the emerging platforms where technical communities engage
  • Be high-agency and low-ego, with a bias to action
  • Have existing relationships with reporters and analysts covering AI, engineering, or developer ecosystems

Responsibilities

  • Own external comms for Claude's inference and reliability story across launches, milestones, and the steady drumbeat of updates
  • Carry both the high-altitude narrative for Claude's engineering work and the technical translation that makes it credible
  • Develop messaging frameworks for technical topics that need to land with developers, customers, and press without losing the substance
  • Lead comms when a technical or engineering issue needs a coordinated cross-functional response
  • Partner closely with the product organization on decisions that impact users and our brand, bringing those considerations into the room early and often
  • Coach engineering and product leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between
  • Have strong instincts for how messaging will land across audiences and channels and the judgment to adjust strategy accordingly

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