IT Systems Engineer, Client Platform Engineer en Anthropic

Remoto - Boston, MA; New York City, NY; Remote-Friendly (Travel-Required) | Washington, DC

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Anthropic’s Endpoint team (Client Platform Engineering) treats the company’s device fleet as a distributed platform. The role owns the infrastructure beneath the MDM, the configuration layers on top of it, patching and software pipelines, and telemetry analysis. You’ll build zero‑touch provisioning, manage rapid patch enforcement, and automate workflows with Claude to reduce operational toil, while collaborating with security teams on hardening and compliance controls.

Salary

USD 325,000 - 360,000

Requirements

Skills

  • 8+ years building secure IT systems in complex environments
  • Managed endpoint fleets of thousands of macOS and Windows devices
  • Treat endpoint configuration as code and have moved past clicking in consoles
  • Deep knowledge of one platform's internals (macOS or Windows) and general knowledge of the other
  • Solve ambiguous problems with multiple stakeholders
  • Communicate technical concepts clearly to any audience
  • View IT engineering as requiring product engineering rigor
  • Successfully deliver complex projects from conception to production
  • Write clear documentation as a natural part of workflow

Responsibilities

  • Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS, Windows, and mobile, with canary stages and rollback built in
  • Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
  • Build patch management automation with rapid enforcement timelines while maintaining good user experience
  • Design zero touch provisioning that turns a sealed box into a productive machine on day one
  • Run software distribution for the fleet, including managed app distribution for mobile devices
  • Turn fleet telemetry into policy, dashboards, and early drift warnings, and build automation with Claude that removes operational toil
  • Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
  • Serve as the deep escalation tier for endpoint issues IT Operations can’t resolve

Technologies

Pythonshell scriptingPowerShellmacOS internalsWindows internalsJamfIntuneWorkspace ONEGitOpsCI/CDinfrastructure as codepublic cloud fundamentalsdevice lifecycle automationendpoint security fundamentalsSwiftGoClaude LLM

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