IT Systems Engineer, Client Platform Engineer at Anthropic

Remote - Boston, MA; New York City, NY; Washington, DC; Remote-friendly US

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Anthropic’s Endpoint team (Client Platform Engineering) manages a distributed device fleet, treating it as a platform rather than a collection of laptops. The role involves owning the end-to-end platform: infrastructure, configuration-as-code, patching pipelines, telemetry, and zero-touch provisioning. Working at the intersection of security and developer experience, the engineer will design and maintain MDM services, automate patch and software distribution, build telemetry-driven policies, and partner with security teams on hardening and compliance. The position supports thousands of macOS, Windows, and mobile devices, leverages modern MDM and cloud tools, and uses automation and Claude-driven workflows to eliminate operational toil. Anthropic offers competitive compensation, optional equity donation matching, generous leave, flexible hours, and a collaborative office environment.

Salary

USD 325,000 - 360,000

Requirements

Skills

  • 8+ years building secure IT systems in complex environments, or for Staff level, have led projects spanning multiple teams that changed how an organization operates
  • managed endpoint fleets of thousands of macOS and Windows devices through a modern MDM
  • treated endpoint configuration as code and have moved past clicking in consoles, whether through scripted deployments or full GitOps
  • go deep on one platform (macOS internals such as launchD, configuration profiles, TCC, and system extensions, or Windows internals such as CSPs, the registry, PowerShell, and BitLocker) and are genuinely hands on with the other
  • excel at solving ambiguous problems with multiple stakeholders
  • communicate technical concepts clearly to any audience
  • view IT Engineering as requiring product engineering rigor
  • successfully deliver complex projects from conception to production
  • write clear documentation as a natural part of your workflow

Responsibilities

  • own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS, Windows, and mobile, with canary stages and rollback built in
  • operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
  • build patch management automation with rapid enforcement timelines while maintaining good user experience
  • design zero touch provisioning that turns a sealed box into a productive machine on day one
  • run software distribution for the fleet, including managed app distribution for mobile devices
  • turn fleet telemetry into policy, dashboards, and early drift warnings, and build automation with Claude that removes operational toil
  • partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
  • serve as the deep escalation tier for endpoint issues IT Operations can’t resolve

Technologies

Pythonshell scriptingPowerShellmacOS internalsWindows internalsQuerying live device stateModern MDM platforms (Jamf, Intune, Workspace ONE, or equivalent)GitOpsCI/CDinfrastructure as codepublic cloud fundamentalsdevice lifecycle automationendpoint security fundamentalsSwiftGo

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