Safety Trainer - Monetization en xAI

Presencial - Bastrop, TX

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SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

Requirements

Skills

  • Bachelor’s degree in Education, Instructional Design, or related field (or equivalent practical experience)
  • 3–5+ years of experience in technical training or enablement within a corporate or financial setting
  • Expertise in designing and scaling agent training programs, including content development
  • Proficiency in instructional design models such as ADDIE and tailoring content for professional learners
  • Technical proficiency with Learning Management Systems (LMS), CRM tools, and content authoring software like Articulate 360 or Adobe Captivate
  • Strong data analytics skills to determine learning requirements
  • Excellent project and program management capabilities with a track record of cross‑functional collaboration
  • Experience leveraging AI tools and technologies to enhance training management and operational efficiency
  • Track record of building cross‑functional safety training programs in partnership with Customer Support, Ads & Payments stakeholders

Responsibilities

  • Create and facilitate high‑impact learning experiences—including live virtual sessions, in‑person workshops, and asynchronous e‑learning—focused on Ads, payment systems, and fintech products
  • Lead the end‑to‑end onboarding for new hires (including Customer Service agents, Ad Operations & Payments) and equip them with the technical and soft skills needed for the Ads, Payments & fintech landscape
  • Design and maintain updated instructional materials such as user manuals, job aids, and knowledge base content
  • Assess training effectiveness using data‑driven metrics such as adoption rates and assessment scores to identify skill gaps and refine programs

Technologies

Learning Management Systems (LMS)CRM toolsArticulate 360Adobe CaptivateSQLDremelLooker/Data StudioTableauBI and dashboard toolsAI tools and automation platforms

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