We're seeking an experienced Order Management & Billing professional to join our Revenue Accounting Team. In this pivotal role, you'll spearhead the development and scaling of our order management processes while solving complex, cross-functional challenges. You'll collaborate across the organization to drive critical financial infrastructure improvements.
Senior Manager, Revenue Accounting, Order Management & Billing en Anthropic
Híbrido - San Francisco, CA; New York City, NY; Seattle, WA
Más vacantes en AnthropicSalary
USD 190,000 - 230,000
Requirements
Skills
- Bachelor's degree in Accounting, Finance, or related field
- 7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 5+ years in a reviewer role
- Working knowledge of ASC 606 revenue recognition principles
- Expert understanding of Quote-to-Cash processes for SaaS, covering both subscription and consumption-based business models across B2B and B2C products
- Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora)
- Proven track record leading large-scale strategic initiatives end-to-end
- Outstanding communication and interpersonal skills
- Demonstrated ability to build relationships with diverse stakeholders and influence without direct authority
- Exceptional organizational skills with meticulous attention to detail
- Proactive problem-solver who can identify opportunities for process optimization
- Adaptability to thrive in fast-paced, ambiguous environments
- Data-driven approach to business process development; SQL and database experience a plus
- Experience with third-party marketplace integrations (AWS, GCP, Azure)
- Proven ability to provide guidance, mentorship, and project leadership to team members and contractors
Responsibilities
- Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness
- Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures
- Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications
- Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics
- Develop and track operational metrics to support strategic decision-making
- Support global business operations and international customer requirements
- Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections
- Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems
- Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience
- Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions
- Independently own the end-to-end RFP process and implementation of new systems in the order management domain, from initial requirements gathering through selection, deployment, and integration
- Establish and maintain robust controls and segregation of duties within order management and billing operations
- Support audit requirements by preparing documentation and addressing inquiries
- Develop and maintain documentation for team processes and procedures
Technologies
SalesforceStripeNetSuiteOracleWorkday FinancialZuoraSQLAWSGCPAzure
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