Senior Manager, Revenue Accounting, Order Management & Billing at Anthropic

Hybrid - San Francisco, CA; New York City, NY; Seattle, WA

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Anthropic is seeking an experienced Order Management & Billing professional to lead the Revenue Accounting Team. The role involves spearheading the development and scaling of order management processes, resolving complex billing scenarios, leading UAT for product launches, supporting monthly close, developing operational metrics, collaborating across the organization, optimizing systems, ensuring compliance, and maintaining robust controls. The successful candidate will have a background in high-growth SaaS/technology companies, strong knowledge of ASC 606 and Quote-to-Cash processes, and experience with Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora, SQL, and cloud platforms.

Salary

USD 190,000 - 230,000

Requirements

Skills

  • Bachelor's degree in Accounting, Finance, or related field
  • 7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 5+ years in a reviewer role
  • Working knowledge of ASC 606 revenue recognition principles
  • Expert understanding of Quote-to-Cash processes for SaaS, covering both subscription and consumption-based business models across B2B and B2C products
  • Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems (Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora)
  • Proven track record leading large-scale strategic initiatives end-to-end
  • Outstanding communication and interpersonal skills
  • Demonstrated ability to build relationships with diverse stakeholders and influence without direct authority

Responsibilities

  • Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness
  • Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures
  • Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications
  • Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics
  • Develop and track operational metrics to support strategic decision-making
  • Support global business operations and international customer requirements
  • Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections
  • Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems
  • Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience
  • Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions
  • Independently own the end-to-end RFP process and implementation of new systems in the order management domain, from initial requirements gathering through selection, deployment, and integration
  • Establish and maintain robust controls and segregation of duties within order management and billing operations
  • Support audit requirements by preparing documentation and addressing inquiries
  • Develop and maintain documentation for team processes and procedures

Technologies

SalesforceStripeNetSuiteOracleWorkday FinancialZuoraSQLAWSGCPAzure

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