Applied AI Architect, Enterprise Tech at Anthropic

Hybrid - Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA

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This role is for an Applied AI Architect focusing on Pre-Sales for large enterprises. You will act as the primary technical advisor, guiding customers from discovery to deployment of Claude solutions, coordinating with internal teams, creating technical content, and ensuring customer success. The position is hybrid, requiring 3 days in the office per week, and offers a competitive salary range of $240,000 to $315,000 USD.

Salary

USD 240,000 - 315,000

Requirements

Skills

  • 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
  • Experience working with enterprise customers navigating complex buying cycles involving multiple stakeholders
  • Exceptional ability to build relationships and communicate technical concepts to diverse stakeholders including C-suite executives, engineering & IT teams
  • Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
  • Experience designing scalable cloud architectures and integrating with enterprise systems
  • Comfortable with Python
  • Familiarity with common LLM frameworks and tools or a background in machine learning or data science
  • Excitement for cross-organizational collaboration, working through trade-offs, and balancing competing priorities
  • Love of teaching, mentoring, and helping others succeed
  • Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms
  • Passion for thinking creatively about how to use technology safely and beneficially, advancing safe AI systems

Responsibilities

  • Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
  • Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment
  • Coordinate internally across multiple teams and stakeholders to drive customer success
  • Support customers building with both the Claude API and Claude for Work
  • Create and deliver compelling technical content tailored to different audiences, ranging from technical deep dives for engineering & development teams to business value focused conversations with executives
  • Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
  • Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
  • Identify common integration patterns and contribute insights back to our Product and Engineering teams
  • Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
  • Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns

Technologies

Claude APIClaude for WorkPythonLLM frameworks and toolsCloud architecture

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