Are you looking for a company specializing in Project Management, Business Analysis, and Agile Transformation? PPM Coachers offers a comprehensive and integrated range of services, covering both traditional components and Agile approaches. Our services include Strategic Consulting, with a focus on designing Demand Management Office (DMO), Project Management Office (PMO), and Service Management Office (SMO) models. We also provide implementation and operationalization of processes, techniques, and tools, along with capacity reinforcement (outsourcing) and competency development, which serve as essential tools to support the organizational transformation inherent in evolutionary processes. Why choose PPM Coachers? You will have the opportunity to participate in key projects with major national and international players in the market, allowing you to apply your knowledge in Project Management, Business Analysis, and Agile Transformation. We have an experienced, solid, and dynamic team that will accompany you personally on your journey and help you develop skills in our areas of expertise. You will enjoy a wide and flexible benefits package, including health insurance, discounts and benefits, a telecommunications plan, and more. PPM Coachers is recruiting for the position of Business Analyst – MS Dynamics 365 Commerce! Your mission: Act as a liaison between business and technical teams, ensuring alignment between business requirements and technological solutions. Gather, analyze, and map retail store and omnichannel processes, with a focus on Microsoft Dynamics 365 – Commerce. Document detailed functional and technical requirements related to POS systems, product management, pricing, promotions, etc. Oversee the full project lifecycle – from requirement gathering to functional delivery and validation. Support development teams in solution validation and coordinate User Acceptance Testing (UAT). Work closely with cross-functional and international teams to ensure a clear, business-aligned perspective throughout the project.
Business Analyst – MS Dynamics 365 Commerce at PPM Coachers
Remote - Lisboa
Requirements
Experience
- Proven experience in retail projects, especially in physical store environments
- Experience with Microsoft Dynamics 365 (any module)
- Experience with POS (Point of Sale) solutions
- Previous experience in the retail/consumer-facing sector
- Familiarity with Dynamics 365 Commerce and/or willingness to develop expertise in this module
- Familiarity with Microsoft Azure and/or the Microsoft ecosystem to support technical discussions with the SI team
- Solid background in requirements gathering, process mapping, and testing support
- Analytical, autonomous, and proactive mindset, with strong problem-solving skills
- Excellent communication skills to engage with both technical and business stakeholders
- English C1|C2 and Portuguese
Skills
- requirements gathering
- process mapping
- testing support
- communication skills
- analytical
- autonomous
- proactive mindset
Languages
- English
- Portuguese
Responsibilities
- Act as a liaison between business and technical teams, ensuring alignment between business requirements and technological solutions.
- Gather, analyze, and map retail store and omnichannel processes, with a focus on Microsoft Dynamics 365 – Commerce.
- Document detailed functional and technical requirements related to POS systems, product management, pricing, promotions, etc.
- Oversee the full project lifecycle – from requirement gathering to functional delivery and validation.
- Support development teams in solution validation and coordinate User Acceptance Testing (UAT).
- Work closely with cross-functional and international teams to ensure a clear, business-aligned perspective throughout the project.
Technologies
Microsoft Dynamics 365Microsoft Dynamics 365 CommercePOSMicrosoft Azure
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