The Business Systems Analyst on Anthropic’s BizTech team bridges business needs with technical solutions, translating complex requirements into technical specifications and architectural decisions. The role involves end‑to‑end project delivery, system configuration, vendor evaluation, documentation, risk assessment, process automation, user support, and cross‑functional collaboration to ensure efficient and scalable business technology ecosystems.
Business Systems Analyst na Anthropic
Híbrido - San Francisco, CA
Ver mais vagas na AnthropicSalary
USD 205,000 - 270,000
Requirements
Skills
- 5+ years of experience as a Business Systems Analyst or similar role in a technology-focused environment
- Strong analytical and problem‑solving skills with the ability to break down complex business processes
- Experience with systems configuration and customization across various business applications
- Skilled at requirements gathering and translating business needs into technical specifications
- Excellent documentation creation and maintenance with exceptional attention to detail
- Experience managing vendor relationships and evaluating technology solutions
- Effective communication skills to bridge technical and non‑technical stakeholders
- Ability to thrive in a fast‑paced environment with changing priorities
- Experience with API integrations and iPaaS solutions
- Passion for process improvement and automation
- Proactive and self‑directed with the ability to manage multiple projects simultaneously
- Concern for societal impacts of AI work
- Experience with enterprise‑level business systems
- Knowledge of database management and SQL
- Experience with Agile, Scrum, and other project management methodologies
- Certifications in relevant business systems or project management
- Experience with business intelligence and reporting tools
- Experience in high‑growth startup environments
- Knowledge of ITIL or other IT service management frameworks
- Experience implementing knowledge management systems or intranets
Responsibilities
- Drive end‑to‑end delivery of technical projects from conception through launch
- Configure and customize business systems to meet specific organizational needs, including user permissions, workflows, and integrations
- Manage technical vendor evaluation for business applications, including contract negotiations, service level agreements, and ongoing vendor performance assessment
- Create and maintain comprehensive system documentation, including process flows, user guides, configuration specifications, and technical documentation
- Lead knowledge management initiatives to ensure institutional knowledge is captured, organized, and accessible to all team members
- Own technical risk assessment and mitigation strategies
- Analyze current business processes and identify opportunities for automation and optimization
- Act as a liaison between technical teams and business users, translating complex technical concepts into user‑friendly language
- Conduct system testing, validation, and user acceptance testing for new implementations and updates
- Provide ongoing support and training to end‑users across the organization
- Monitor system performance and usage metrics to identify areas for improvement
- Collaborate with cross‑functional teams to ensure business systems integrate seamlessly with other platforms
- Stay current with emerging technologies and industry best practices in business systems management
Technologies
API integrationsiPaaS solutionsSQLAgileScrumBusiness intelligenceReporting toolsKnowledge management systemsIntranets
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