Anthropic is looking for a Business Systems Analyst to own the systems side of new product and pricing launches, turning pricing decisions into concrete system changes across catalog, quoting, contracts and billing, building a repeatable NPI playbook, coordinating cross‑functional teams, and using AI tools to accelerate launch cycles.
Business Systems Analyst, New Product Introduction na Anthropic
Presencial - San Francisco, CA, New York City, NY, Seattle, WA
Ver mais vagas na AnthropicRequirements
Skills
- Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead or similar role, with hands‑on ownership of product and pricing launches
- Experience launching new products or pricing models at a fast‑growing company, owning the change across catalog, quoting, contracts and billing
- Hands‑on experience with Salesforce CPQ, Revenue Cloud or a similar CPQ tool, especially product and pricing data models, price books, bundles and approval rules
- Working understanding of how a pricing decision flows into bookings, invoicing, tax and revenue recognition
- Experience running a cross‑functional process with many sign‑offs (Product, Finance, Legal, Sales) and getting to launch on a fixed date
- Hands‑on Salesforce admin skills (Flow, validation rules, page layouts, approval processes) and comfort building meaningful parts of your own solution
- Clear communication across Product, sellers, Deal Desk, Finance, Legal and engineers, adjusting the level of detail for each
- Experience in GTM, revenue or finance systems roles
- Experience with usage‑based or consumption pricing, and with billing platforms such as Stripe, Metronome or Zuora
- Experience moving existing customers onto new pricing, including migrations, grandfathering and amendments at scale
- Experience with tax setup for new products (tax codes, tax engines such as Anrok or Avalara)
- Experience with integrations between Salesforce and billing, ERP or provisioning systems, and comfort reading API payloads and integration logs
- Basic SQL and comfort using a data warehouse to check launch data
- Salesforce Administrator certification. CPQ Specialist, Advanced Administrator or Business Analyst certification is a plus
- Hands‑on use of AI tools (Claude or similar) in how you design, build or document systems, and the ability to explain how you check their output
Responsibilities
- Own the systems side of new product and pricing launches, from the first pricing discussion through launch day and the first billing cycle
- Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting
- Build and run a repeatable NPI playbook: intake, a readiness checklist, sign‑offs, a launch calendar and a post‑launch review
- Join launch planning early with Product and Pricing. Push back on pricing ideas that cannot be quoted, billed or reported cleanly, and offer options that can
- Design how new pricing models work end to end, including usage‑based, seat‑based, tiered, committed and multi‑year ramp pricing, and which system is the source of truth for each part
- Plan the impact on existing customers: moving customers to new SKUs, grandfathering, amendments and co‑termination, and how renewals will work
- Own end‑of‑sale and retirement of products and prices, so old SKUs leave the catalog without breaking renewals, billing or reporting
- Coordinate the changes across Salesforce, billing and our tax platform, working with the teams who own each system
- Partner with Deal Desk, Sales, Finance, Accounting, Tax and Legal so each team signs off on what changes for them before launch
- Make sure sellers and Deal Desk are ready on launch day, including quote templates, approval paths, guidance and enablement
- Check every launch after it goes live: do quotes, orders, invoices and Finance reports match? Add the control or reconciliation that catches the gaps
- Build and ship declarative solutions yourself where that is the right call, and write specs clear enough that developers can build the rest without several rounds of questions
- Use AI to shorten launch cycles, for example generating catalog changes from a pricing spec, checking launch readiness, and testing quote and billing scenarios
Technologies
Salesforce CPQRevenue CloudSalesforce adminFlowValidation rulesPage layoutsApproval processesAI tools (Claude)StripeMetronomeZuoraAnrokAvalaraSQLData warehouseAPI integration
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