Customer Support Consultant, crypto at SupportYourApp

Remote - Remote

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Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛

Salário

USD 1.23 - 1.23/ano

Requisitos

Experiência

  • At least 6 months of experience in a customer support role
  • Personal or professional experience in crypto

Habilidades

  • Analytical and research skills
  • Positive and responsible attitude

Idiomas

  • Native Portuguese
  • English B2 communication skills

Responsabilidades

  • Provide exceptional customer support in the blockchain sector via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers’ sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client’s products and services
  • Communicate with developers and other departments of various IT companies

Tecnologias

Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

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