As the Hardware Operations Lead within the Data Center Infrastructure organization, you will define and manage end‑to‑end operations across Anthropic’s growing fleet of data center hardware. You will be accountable for all regional data center physical operations including material movement, physical deployment, bring‑up, maintenance, and incident response for complex network and high performance compute platforms.
Data Center Hardware Operations Lead at Anthropic
Hybrid - Sydney, Australia
More jobs at AnthropicRequirements
Skills
- Have 7+ years of experience in data center operations as a manager, engineer, technical lead or related role
- Can demonstrate a proven track record overseeing a portfolio of mission critical systems
- Are a subject matter expert in operational processes including deployment, maintenance, material movement, and warehousing
- Can demonstrate subject matter expertise in data analytics/dashboarding tools such as PowerBI, Atlassian Analytics, Tableau, or similar
- Are experienced in third‑party partner relationship management
- Bachelor's degree in relevant domain or equivalent practical experience
- 10+ years of experience managing operations and logistics for large scale data centers
- An understanding of the unique requirements of AI/ML workloads, including power, cooling, and network connectivity
- Experience in supply chain management including bill of material definition, sourcing, procurement, and vendor onboarding/management
- Experience managing third‑party datacenters such as colo operators and/or contract operations staffing vendors
- Experience in data center facility infrastructure such as mechanical, electrical, and plumbing systems
Responsibilities
- Define the Hardware Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting
- Oversee third‑party delivery and bring‑up of network and compute systems from material delivery through QA testing, handover to production, and ongoing operations and maintenance
- Drive development of tools and processes in support of operations workflows, traceability, and vendor coordination
- Develop innovative approaches to improve time to market and equipment availability for data center hardware
- Enable scale‑out of operations through industry best practices optimization of bill of materials, logistics, and physical processes
- Manage partner relationships and maintain alignment with Anthropic goals
Technologies
PowerBIAtlassian AnalyticsTableau
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