Data Center Operations Technician (MMR/MDF & Fiber Infrastructure) na xAI

Presencial - Memphis, Tennessee; Southaven, Mississippi

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SpaceXAI seeks an experienced Data Center Operations Technician to manage MMR and MDF operations in a hyperscale AI training environment, focusing on fiber infrastructure, rack‑and‑stack, power distribution, HVAC, and incident response.

Requirements

Skills

  • 5+ years of hands‑on experience in data center, carrier, or mission‑critical telecommunications environments supporting high‑availability infrastructure.
  • Strong Layer 1 networking and fiber optic experience, including OTDR and optical power meter testing.
  • Proven rack‑and‑stack, hardware installation, and cable management skills.
  • Experience with circuit turn‑up, validation, preventive maintenance, and production incident response.
  • Familiarity with change management, documentation, and SLA‑driven operations.
  • Ability to work independently and coordinate effectively with NOC, engineering, vendors, and cross‑functional teams.
  • Certified Fiber Optic Technician (CFOT) or equivalent strongly preferred.
  • Willingness to work in a fast‑paced, secure, high‑availability hyperscale environment; flexible schedule as needed for critical maintenance windows.
  • Experience with Ciena, Nokia, Infinera, or similar optical transport platforms.
  • Prior work in MMR/MDF or carrier hotel environments.
  • Experience supporting hyperscale or AI/ML data center infrastructure.
  • Working knowledge of power distribution and basic HVAC coordination in critical spaces.
  • Demonstrated ability to mentor junior technicians and improve operational processes.

Responsibilities

  • Own operational readiness of MMR and MDF spaces, including cleanliness, access control, labeling, and space utilization.
  • Perform fiber operations: install, dress, test, and document fiber infrastructure; execute cross‑connect installations and de‑installations; maintain accurate fiber maps and circuit records.
  • Conduct fiber troubleshooting using OTDR, optical power meters, and fiber shot measurements; coordinate with SSP/NOC and engineering to isolate and resolve production‑impacting fiber issues rapidly.
  • Execute rack‑and‑stack of servers, network gear, and supporting hardware; manage cable management, pathway utilization, and physical layer standards.
  • Support power distribution within MMR/MDF environments (PDUs, breaker coordination, load monitoring) and elevate power‑related issues.
  • Monitor and coordinate HVAC needs for MMR/MDF spaces to maintain environmental setpoints critical to equipment reliability.
  • Lead or support incident response for Layer 1 and physical infrastructure events; drive root‑cause analysis and corrective actions.
  • Follow rigorous change‑management processes for all installations, moves, adds, and changes.
  • Maintain detailed as‑built documentation, asset records, operational logs, and fiber route documentation.
  • Mentor junior technicians on safe work practices, fiber handling, testing standards, and operational procedures.
  • Drive continuous improvement in deployment efficiency, labeling standards, and risk reduction.

Technologies

OTDROptical Power MeterFiber Shot MeasurementCienaNokiaInfineraMMRMDFHVACPDUSSP/NOCNOC

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