Manager, Technical Deployment na Anthropic

Presencial - London, UK

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The Manager, Technical Deployment leads a team of Technical Deployment Leads embedded in the Financial Services vertical at Anthropic. The role owns portfolio health, customer outcomes, and the delivery excellence of AI, ML, and LLM-based solutions for enterprise clients, ensuring scalable practices, technical rigor, and executive engagement.

Salary

GBP 255,000 - 325,000

Requirements

Skills

  • 8+ years leading enterprise AI/ML delivery, with at least 3 years directly managing people who owned delivery outcomes
  • Track record of building and leading technical delivery teams in enterprise environments, ideally including embedded or forward-deployed teams working at client sites
  • Delivered AI, ML, or LLM-based agentic solutions into production
  • Depth in Financial Services, experience with technology programs inside banks, insurers, or asset managers
  • Ability to navigate architecture discussions with engineering stakeholders, evaluate technical trade-offs, and judge realistic agent designs
  • Experience with value-based scoping, including TCO/ROI quantification and post-deployment impact measurement
  • Ability to thrive in ambiguity and bring structure where none exists
  • Executive presence: polished, credible, and concise with senior leaders in high-stakes settings
  • Strong written and verbal communication skills

Responsibilities

  • Hire, develop, and retain a team of TDLs embedded in Financial Services engagements
  • Manage each TDL directly: regular 1:1s, clear expectations, direct feedback, and a growth plan
  • Own portfolio health across the vertical. Track which engagements are on track, at risk, or closing out, and intervene early when delivery drifts
  • Own customer outcomes across the portfolio. Hold the executive relationship with customer sponsors, run steering committees, and represent Anthropic's credibility with senior business, risk, and engineering leaders
  • Make the staffing call for each engagement. Work with FDE managers to match TDLs and engineers to each customer, and adjust as scope changes
  • Lead the most complex engagements yourself. Take the TDL seat when engagement size, regulatory exposure, or organizational complexity calls for it, from delivery plan through production
  • Set the bar for delivery excellence — SOW quality, MVP scoping, and value measurement
  • Codify reusable solution patterns, evaluation frameworks, and technical playbooks across the team
  • Partner with Sales to qualify engagements, shape scope, and inform SOWs
  • Partner with Marketing and Sales on Financial Services–specific go-to-market materials, reference cases, and positioning
  • Run the team's operating rhythm: engagement reviews, knowledge-sharing, and escalation support, and report into the wider post-sales cadence and dashboards
  • Bring the field back to Anthropic. Surface delivery lessons and emerging Financial Services use cases to Product and Research, and represent the vertical in leadership discussions
  • Consistently uphold Anthropic's values as you lead your team. TDLs should be strong representatives of Anthropic's culture as they work within customer environments
  • Travel to customer sites (25–50% expected)

Technologies

AIMLLLM

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