Onboarding Program Manager na Anthropic

Híbrido - San Francisco, CA

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Program Manager to own the live delivery of Anthropic’s San Francisco onboarding program, coordinating cross‑functional teams, facilitating sessions, ensuring a consistent, high‑quality experience for new hires, and continuously improving the program’s operating system.

Salary

USD 240,000 - 240,000

Requirements

Skills

  • Interest in Anthropic's mission and in helping new hires connect their work to it
  • Extensive experience owning the end-to-end delivery of a recurring program, event series, or training program with many stakeholders
  • Advanced experience facilitating or presenting to large groups, in person and virtually
  • Strong project management skills, including building and running timelines, trackers, and checklists in Google Workspace (Docs, Sheets, Calendar) or similar tools
  • Working proficiency with Slack and Google Workspace
  • Exceptional written and verbal communication, including communications for audiences ranging from new hires to senior leaders
  • Demonstrated ability to coordinate across teams without formal authority to meet fixed, recurring deadlines
  • Experience running onboarding, orientation, or learning and development programs in a fast-growing organization
  • Experience scaling a program's cadence or volume, such as moving from biweekly to weekly delivery, while maintaining quality
  • Experience building workflows or automations with AI tools like Claude to reduce manual work
  • Familiarity with program measurement, including survey tools (such as Qualtrics), feedback analysis, and reporting on program metrics
  • Experience managing a bench or rotation of presenters, facilitators, or volunteer contributors
  • Bachelor’s degree or an equivalent combination of education, training, and/or experience

Responsibilities

  • Own weekly program delivery: run each onboarding cohort from pre-arrival readiness through program close, ensuring a consistent, high-quality experience
  • Facilitate live sessions: serve as the primary facilitator and host for every cohort, setting the tone and keeping the program on time
  • Support presenters and facilitators: brief and prepare speakers, panelists, and backup facilitators, delivering feedback as needed
  • Oversee cross-functional execution: partner with the NHO coordinator to coordinate across Recruiting, People Services, Workplace, IT, and AV for start dates, device readiness, rooms, catering, and communications
  • Set the weekly operating rhythm: prioritize and sequence program logistics and coordination work each week, ensuring nothing falls through the cracks
  • Support improvements to the program's operating system: partner with the NHO coordinator to improve run-of-show documents, checklists, playbooks, and automations
  • Track program health: monitor operational and experience metrics via new hire feedback, surface trends and friction points, and provide recommendations for program design and priorities
  • Drive content improvement: based on new hire feedback and company needs, iterate on and improve program content over time
  • Plan ahead for potential changes: anticipate cohort size swings, holidays, space constraints, and last‑minute changes, with contingency plans ready

Technologies

Google Workspace (Docs, Sheets, Calendar)SlackQualtricsClaude AI

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