Principal User Experience Designer - SAP Concur at SAP Concur

Hybrid - São Leopoldo, BR, 93022-718

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

As the world’s leading provider of integrated travel and expense management solutions, SAP Concur is driven by a relentless pursuit to simplify and automate these everyday processes. At the heart of this is our commitment to the user experience and we see the impact research, design and data has on improving experiences every day.

We are looking for an experienced user experience leader to own and drive the new Concur Travel user experience. In this role, you will play an integral part in the UX/Product/Engineering triad discovering problems to solve as they align with our product strategy and our customer needs.

Portfolio is required.

Requirements

Education

  • Bachelor's degree in Human Computer Interaction
  • Bachelor's degree in Psychology
  • Bachelor's degree in Computer Science
  • Master's degree in Human Computer Interaction
  • Master's degree in Psychology
  • Master's degree in Computer Science
  • equivalent experience

Experience

  • Long-standing career in User Experience Design

Skills

  • communication
  • presentation
  • interpersonal
  • analytical
  • customer-obsessed
  • detail-oriented
  • team player
  • agile methodology
  • design tools
  • accessible design
  • design systems
  • mentoring
  • leading

Responsibilities

  • Execute continuous discovery methods with partnering Product and Engineering leads to identify and understand the problems to be solved. Perform customer research throughout the product development lifecycle (PDL) to ensure data and customer/user input is infused into all product designs.
  • Continuously refine ideas by understanding real user problems and defining metrics and success in their outcomes.
  • As the UX lead for the site location, you’ll serve as key point of contact with your off-site UX team to provide transparency to both your own and UX site activities as it relates to product strategy, projects being executed by yourself and the other UX designers.
  • Orchestrate design delivery across multiple product teams. Lead extended teams through all stages of product design delivery from discovery and disambiguation of work, concept development and testing, build, deployment and iteration.
  • Leverage user insights to inform data-driven decision making, rapid learning and iterative approaches to delivery.
  • Delve into data and spend time with our users and develop a deep understanding of their needs and our opportunities. Develop investment points of view to advance our business and user experience.
  • Work with members of our Global Product Experience (GPX) team to ensure your designs are compliant in accessibility, translatability and localization, and adhere to our design system.

Technologies

FigmaSketchdesign systemsuser research tools

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