Senior Community Engagement Manager at Airbnb

On-site - Brazil

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Airbnb is seeking a Senior Community Engagement Manager to build and lead the Host Community strategy in Brazil, engaging hosts through programs such as Host Clubs, events and content initiatives while collaborating with cross‑functional teams to support host success and business goals.

Salary

BRL 19,166.67 - 23,750/month

Requirements

Experience

  • 8+ years in Community Management
  • Previous experience scaling communities while maintaining high engagement
  • Strong project management experience leading programs and processes

Skills

  • Project management
  • Strategic thinking
  • Entrepreneurial mindset
  • Solution oriented
  • Growth mindset
  • Autonomous
  • Self‑driven
  • Verbal communication
  • Interpersonal skills
  • Cross‑functional partnership
  • Persuasion
  • Negotiation
  • Consensus building

Languages

  • Portuguese

Responsibilities

  • Act as the primary bridge between the local Airbnb team and the Brazil Host Community, coordinating cross‑functional activities
  • Lead community growth, engagement and impact projects from planning to delivery
  • Develop and execute local Community Programs with clear communication and efficient resource usage
  • Recruit, onboard and manage new Community Leaders and launch Host Clubs
  • Grow Host representation in Host Clubs
  • Test new methods for connecting Hosts across Brazil
  • Design effective initiatives and content strategies to drive Host engagement
  • Serve as the primary POC and coach for local Community Leaders, advising and coaching them
  • Support global Community Engagement Programming and adapt for local language and needs
  • Educate Community Leaders on significant product changes and cascade feedback to stakeholders
  • Organize and lead effective Community events, both online and in person
  • Support development, execution and scale of in‑market pilots to better support Hosts
  • Develop resources, communications and training materials for cross‑functional partners
  • Work with regional stakeholders to leverage the Host Community and test new opportunities
  • Influence regional prioritization, process improvement and program feedback
  • Develop deep knowledge of local markets and become the go‑to source for community insights
  • Act as a go‑to for the Community team regarding local insights and feedback

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