Senior Internal Communications Professional at OpenAI

Hybrid - San Francisco, California, United States

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We’re looking for a senior internal communications professional to own and drive communications across OpenAI’s research and product organizations. This role requires exceptional judgment, strong technical curiosity, and the ability to bring clarity to complex or ambiguous topics. You’ll partner with research leaders, product managers, engineering teams, and cross-functional partners to develop communication strategies and systems that keep employees aligned on priorities and breakthroughs. You’ll also build repeatable frameworks and processes that elevate how we tell our research and product stories internally. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

Salary

USD 240,000 - 240,000/year

Requirements

Experience

  • 8+ years of experience in internal communications, product communications, or related fields

Skills

  • Simplifying complex or technical concepts into clear, actionable, and engaging messages
  • Strong judgment when navigating ambiguity and influencing stakeholders
  • Exceptional writing, editing, and storytelling skills with a focus on simplicity and clarity
  • Building trusted partnerships with technical and research leaders

Responsibilities

  • Own the end-to-end strategy, planning, and execution of research and product internal communications with minimal oversight.
  • Translate complex technical and research concepts into clear, engaging narratives that resonate across the company.
  • Develop frameworks, playbooks, and scalable communication systems that ensure consistent, high-quality messaging.
  • Identify communication gaps and proactively design approaches to address them, influencing cross-functional priorities when needed.
  • Write and edit content for various internal channels, including leadership or org updates, Slack posts, FAQs, and All Hands.
  • Coach technical leaders and partners on effective communication and presentation skills.
  • Craft org-level communications on strategy, goals, and major changes to help research and product teams stay aligned during transitions.

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