VP, Solution Architecture na VTEX

Híbrido - Miami, Florida

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We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization. The role focuses on implementation, helping enterprise customers successfully implement and scale complex B2B and B2C commerce operations on the VTEX platform. Reporting directly to the Chief Revenue Officer, the VP will lead the global SA discipline across North America, Brazil, Latin America, and Europe, evolving the organization from a project‑based delivery model into a scalable onboarding function that improves implementation outcomes, accelerates Time to Revenue, and raises the quality and consistency of commerce implementations across the full customer portfolio. The position requires executive leadership, deep implementation experience, technical credibility, strong people management, and the ability to operate effectively in high‑pressure customer situations.

Requirements

Skills

  • You have 15+ years of experience across Solution Architecture, Professional Services, Enterprise Architecture, digital transformation, or similar customer-facing technical organizations.
  • You have significant leadership experience managing and developing senior technical teams and leaders, ideally across multiple regions, and have already operated successfully in a senior leadership role such as Director, VP, or equivalent.
  • You have a strong track record leading organizational transformation and building scalable operating models.
  • You have deep experience with complex enterprise implementations and strong knowledge of architecture, systems integration, APIs, cloud platforms, and modern technology ecosystems.
  • You have demonstrated experience using AI to transform technical organizations, improve efficiency, strengthen solution quality, and accelerate customer outcomes.
  • You have significant experience leading or operating across international markets, with exposure to the United States, Europe, and Latin America.
  • You combine strong technical credibility with exceptional executive presence and are comfortable handling difficult, high-pressure conversations with CEOs, CIOs, CTOs, Enterprise Architects, and other senior stakeholders.
  • You are a strong people leader who can develop leaders and Individual Contributors, raise the performance bar, build motivation, and create a culture of collaboration and shared accountability.
  • You have experience working with systems integrators and understand how to influence external delivery ecosystems through standards, enablement, and scalable mechanisms.
  • You are customer-obsessed, commercially minded, pragmatic, and comfortable moving between executive strategy and hands-on operational execution.
  • You are fluent in English, comfortable operating in a global environment, and available for frequent international travel.

Responsibilities

  • Define and lead the global strategy for Solution Architecture, transforming the function to support implementation and onboarding outcomes across the full customer portfolio.
  • Own implementation performance, including implementation time, quality of delivery, backlog loss, and their impact on Time to Revenue.
  • Use AI as a core lever to redesign processes, knowledge-sharing, tooling, and ways of working across the organization.
  • Build mechanisms, standards, and capabilities that enable customers and systems integrators to implement successfully at scale.
  • Lead and develop regional SA leaders and Individual Contributors, and build a high-performing, collaborative global organization that consistently raises its technical and execution standards.
  • Establish scalable playbooks, architecture standards, operating mechanisms, and best practices that improve consistency and quality across complex commerce implementations.
  • Serve as a senior executive escalation point for critical implementations, navigating difficult customer situations and high-stakes conversations with senior stakeholders.
  • Build trusted relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior customer leaders, representing VTEX with credibility in both strategic and deeply technical discussions.
  • Partner closely with Product, Engineering, Customer Success, Sales, and other functions to improve the end-to-end onboarding experience and customer outcomes.

Technologies

AIVTEX platformcloud platformsAPIssystems integrationcomposable commerceMACH architecturemodern technology ecosystems

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