As an Associate Data Center Operations Technician at SpaceXAI, you will support the health and reliability of our server and network infrastructure for Data Centers and Global Points of Presence. You will help drive our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR).
Associate Data Center Operations Technician na SpaceXAI
Presencial - Memphis, TN, USA
Ver mais vagas na SpaceXAIRequirements
Skills
- High school diploma or equivalency certificate
- 0–2 years of experience working with server, storage, compute, or network hardware
- Demonstrated interest or hands‑on experience troubleshooting servers or networking equipment
- Experience or strong interest in inventory management, receiving, or shipping physical equipment
- Subject to pre‑employment drug and random drug and alcohol testing
- Subject to pre‑employment and annual post‑employment background checks
- Ability to work in tight quarters
- Ability to lift up to 35 lbs unassisted
- Comfortable working at elevated heights up to 50 feet with safety gear
- Comfortable working in an environment requiring exposure to noise
- Availability to work evenings and weekends as schedule varies depending on site operational needs
- Basic Linux skills or strong desire to learn
- Experience being on‑call or responding to technical issues
- Curious and eager to learn new things within the Data Center world
- Excellent prioritization and time management skills
- Able to work in a fast‑paced environment
- Detail oriented
- Oracle or other inventory system experience
- Exposure to structured cabling (copper/fiber)
- Exposure to power and cooling concepts inside the data center
Responsibilities
- Assist with troubleshooting and monitoring of servers and network equipment in data centers and global points of presence
- Support rack and stack of data center network equipment
- Help maintain warehouse inventory and asset management using internal application
- Assist with labeling and troubleshooting of fiber/optics cables
- Support power supply cabling, installation, troubleshooting, and basic repair activities
- Participate in installation of racks, servers, and switches (staging, cabling, power‑up, handoff to provisioning team)
- Help manage, respond to, and resolve data center operations tickets via Jira
- Create and maintain documentation of tasks and standard operating procedures
- Assist with receipt and decommissioning of data center hardware
- Support vendor returns for infrastructure under and out of warranty
- Help manage spare parts inventory within the data center
- Support definition, design, and implementation of network layouts and solutions within data centers
Technologies
JiraLinuxOraclestructured cablingpower and cooling conceptsserversswitches
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