The Latin America Financial Services team is focused on delivering convenient, intuitive, and accessible financial solutions to users in Brazil, Mexico, and beyond. From BNPL and personal lending to merchant-focused financial tools, we’re building the infrastructure to power e-commerce growth across the region.
LATAM Lending Product Manager - Global Payment at ByteDance
On-site - Sao Paulo
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Requirements
Education
- Bachelor's degree in business, economics, computer science, or a related field.
Experience
- 5+ years of experience in product management, preferably with experience in the payments, BNPL, loan, finance, or eCommerce space.
- Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch.
Skills
- Cross-cultural collaboration
- Strong analytical skills
- data-driven decision-making
- Excellent communication and collaboration skills
- Self-starter with a strong sense of ownership and accountability for delivering results
- Comfortable working in a fast-paced, dynamic environment with competing priorities and tight deadlines
Languages
- Fluent in English
- Portuguese or Spanish preferred
Responsibilities
- Develop and refine our Lending product roadmap and strategy, in collaboration with cross-functional teams such as legal, compliance, engineering, design, marketing, and business.
- Analyze market trends, customer behavior, and data to identify opportunities for growth and optimization.
- Collaborate with payment partners to integrate Lending solutions (self-licensed, white-label or co-branding) onto our platform, ensuring seamless user experience and adherence to regulatory standards.
- Manage the end-to-end process of Lending transactions, from onboarding new customers to resolving any disputes or issues that may arise.
- Work closely with our analytics team to develop reports, KPIs, and dashboards to track performance and identify areas for improvement.
- Collaborate with customer support and operations teams to ensure timely and effective resolution of customer issues related to Lending services.
- Stay up-to-date on industry trends, regulations, and best practices related to Lending solutions.
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